- Why should I create a personal account?
Creating an account allows you to store your shipping information, review your order history, and view your product’s warranty information.
- Do I need to create an account to place an order?
You do not need an account to place an order, although we do recommend it. Creating an account allows you to view order history, warranty information, and sign up for our newsletter.
- Do you store my credit card information?
Your order history and shipping address are the only two things we store in your account. Your credit card information will not be stored.
- How do I reset my password?
You can request a new password, by clicking here and selecting “I Forgot My Password” where you will be prompted to enter your email. You will receive an email with a link to reset your password.
- Why should I register my product?
Registering your product will allow us to serve you more quickly and efficiently by having your product verification information in advance.
- What types of wireless networks are compatible with the speaker?
The speaker supports dual band 802.11 a/b/g/n/ac WIFI and Bluetooth 4.1 with BLE.
- How do I connect my speaker to a WiFi network?
Download the Google Home application and then proceed to follow the prompts within the application. Further instructions can be found here: https://support.google.com/googlehome/answer/7030086?hl=en.
- How do I change the WiFi network that my speaker is on?
To switch WiFi networks, open the Google Home app and tap on the Settings icon for the speaker you wish to change the network for. Select "Forget this Network" and then connect the speaker to a new network following the same prompts during the initial setup.
- How do I turn my speaker on and off?
There is no need to turn your speaker on or off. When connected to a power source the speaker is always ready for use.
- What types of mobile devices are compatible with my speaker?
iOS and Android devices with the latest software updates can be used with your speaker. Unless you're using Bluetooth, the device must be connected to the same wireless network as the speaker.
- What music streaming services are compatible with the speaker?
The speaker is compatible with all Chromecast enabled streaming services. For a full list, please visit: https://www.google.com/chromecast/audio/apps/".
- When streaming via Chromecast built-in, how do I disconnect my mobile device from the speaker?
To disconnect from the speaker, simply tap the Cast icon in the app you're casting from.
- How do I begin streaming music?
Once the speaker is connected to the wireless network, make sure the light next to CAST on the control panel is lit and then open your favorite music streaming app. Tap the Cast button and then Play.
- How do I reset the speaker to factory settings?
To complete a factory reset, hold the -VOL and SOURCE keys for four seconds until the lights on the SOURCE key flash quickly four times.
- How do I update the speaker?
When connected to a WiFI network, your speaker will automatically update with improved software when available.
- How do I stream music from my computer to my MA770?
First, check to make sure your computer meets the minimum system requirements listed here: https://support.google.com/chromecastbuiltin/answer/3209990?hl=en&ref_topic=6374980 . Once confirming that the minimum requirements have been met, you must be running on the Chrome browser with the Cast extension. For further directions on how to Cast from your computer, visit this link: https://support.google.com/chromecastbuiltin/answer/6375065?hl=en&ref_topic=6374980.
- What wired devices can I use with my speaker?
Every speaker has a TOSLINK Optical and Auxiliary Analog 3.5mm input, both of which are compatible with devices that have similar outputs.
- Where can I find my speaker's serial number?
The unique serial number can be found the base of the packaging or the speaker base.
- How do I set up a stereo pair?
To create a stereo pair between two MA770 speakers, first make sure they are both connected to the same WiFi network. Now hold down the -VOL and PAUSE keys on the left speaker for four seconds. Once the lights on the SOURCE key quickly flash quickly release the keys. Next, hold down the +VOL and PAUSE keys on the right speaker for four seconds. Similarly, once the lights on the SOURCE key flash, you can release. When the lights on each speaker remain on, you've successfully created a stereo pair. If the pairing has failed, the lights on each speaker will quickly flash and then turn off.
- How do I break a stereo pair?
To return your speakers to single unit mode, hold down the PAUSE key on either speaker for four seconds until the lights on the SOURCE key quickly flash. The lights flashing indicate the stereo pair has been disconnected.
- How do I set up multi-room audio?
An audio group can be created with multiple Chromecast Built-In enabled audio devices in separate rooms within a single location. To create an audio group via Chromecast Built-In, visit the Google Support Center for further instructions: https://support.google.com/chromecastbuiltin/answer/6328691?hl=en&ref_topic=6372841.
- How do I play music via Bluetooth?
First make the light next to BT on the control panel is lit. Next, make sure Bluetooth is turned enabled on your mobile device and then select the speaker as the device. Tap Play within the music streaming application.
- How do I use the analog and optical inputs?
Each speaker has an Auxiliary Analog Audio and TOSLINK Optical Audio input. Your speaker is compatible with devices that have similar auxiliary and optical outputs.
The speaker can be cleaned with a lint free damp cloth. Only a minimal amount of water should be used to dampen the cloth; avoid all solvents. When handling the speaker, use both hands - one hand at the base and the second hand at the top corner of the opposite side.
- Cleaning / Storage
We use top quality lambskin leather on our headphones. The ear pad is connected to the headphone via magnets. To remove, gently pull the earpad off the headphone. To clean your ear pads, simply use a quality leather cleaning solution. When not in use, keep your headphones in the provided carrying case to protect them from dirt and other substances.
- How does my remote work?
The inline remote has been designed to work with all Apple products running iOS. Some remote functionality may not work with Android, Blackberry, or Windows devices.
- Hearing Health Guidelines
The NIDCO (National Institute of Deafness and Other Communication Disorders) offers this simple rule of thumb to prevent Noise Induced Hearing Loss (NIHL): avoid sound exposure that is “too loud, too close, or too long.” Here are some general references to sound levels that occur in everyday life: refrigerator humming (45 dB); normal conversation (60 dB); city traffic (85 dB); motorcycles (95 dB); an MP3 player at full volume (105 dB); sirens (120 dB); firecrackers (150 dB). Damage to your hearing ability could happen in a single event or gradually over time. One- time exposure to sounds louder than 110 decibels and extended exposure to sounds over 85 decibels should at all times be avoided. Indicators of NIHL include hearing loss and tinnitus—a constant ringing, buzzing or roaring in the ears.
- Sound Isolation vs Noise Cancellation
Sound isolation is a passive, physical method of reducing external noise that uses optimized materials and designs to reduce the ambient noise that enters through your headphones. Noise cancellation is an active, electronic method of reducing unwanted ambient sound that adds processed sound to your audio to reduce the perception of ambient noise. Our current headphones achieve very high ambient noise reduction through passive sound isolation techniques, particularly our MW60 and MH40 models with their over-ear design.
- View Technical Specifications
Product Specification Charts
|Driver Diaphragm||Engineered Polymer||Beryllium||Engineered Polymer||Engineered Polymer|
|Driver Motor Material||Neodymium||Neodymium||Neodymium||Neodymium|
|Impedence||32 ohms||32 ohms||32 ohms||32 ohms|
|Dimensions||200mm x 185mm x 50mm||190mm x 175mm x 60mm||200mm x 185mm x 50mm||195mm x 190mm x 40mm|
|Ear Coupling||Circum-aural / Over-ear||Supra-aural / On-ear||Circum-aural / Over-ear||Supra-aural / On-ear|
|Headphone Connection||3.5mm jack + micro USB port||3.5mm jack + micro USB-C port||Dual 3.5mm input jack||Dual 3.5mm input jack|
|Battery Life||16 Hours||16 Hours||N/A||N/A|
|Sensitivity||Average 106 dB SPL at 1mW||Average 106 dB SPL at 1mW||Average 106 dB SPL at 1mW||Average 106 dB SPL at 1mW|
|THD (distortion)||Less than 0.1% @ 1mW for main audio range||Less than 0.1% @ 1mW for main audio range||Less than 0.1% @ 1mW for main audio range||Less than 0.1% @ 1mW for main audio range|
|Driver Diaphragm||Titanium coated diaphragm||Titanium coated diaphragm||Titanium coated diaphragm|
|Driver Motor Material||Neodymium magnet||Neodymium magnet||Neodymium magnet|
|Impendence||16 ohms||16 ohms||16 ohms|
|Dimensions||21.5 mm x 11.8 mm||23 mm x 10 mm||23 mm x 10 mm|
|Ear Coupling||In-ear monitor||In-ear monitor||In-ear monitor|
|Headphone Connection||3.5mm fixed plug||3.5mm fixed plug||3.5mm fixed plug|
|Sensitivity||Average 105 dB SPL at 1mW||Average 105 dB SPL at 1mW||Average 105 dB SPL at 1mW|
|THD (distortion)||Less than 0.2% @ 1mW for main audio range||Less than 0.2% @ 1mW for main audio range||Less than 0.2% @ 1mW for main audio range|
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